Winning On The Web
Ideas, strategies for internet success for online retailers, tourism websites and others. Web sites, web marketing and web applications.
Friday 16 August 2019
How to create a beautiful and professional flyer design for $25 or less
Dramatically reduce the cost of designing a flyer for your organisation or business by following this simple method. This simple method applies to all kinds of flyer or brochure. You will also learn a tip for writing content for your flyer.
View the presentation here:
Speaker Deck - https://speakerdeck.com/tonyradford1/create-a-beautiful-flyer-design-for-25-dollars-or-less
Slide Share - https://www.slideshare.net/westtownweb/how-to-design-beautiful-high-quality-flyers-for-25-or-less
Monday 11 February 2019
New Systems for Church of England Theology Colleges
I am delighted to announce that we recently won a contract to
supply three Church of England theology colleges with student management
systems.
The UK Government is demanding increasing amounts of complex
data from Alternative Higher Education Providers.
The new system will provide that data seamlessly as well as enable
management of Students and Courses.
The consultancy was complex and
challenging but very rewarding. We are currently building the software
application.
This project is done under the 'Problem Solved' banner, a
collection of services offered to organisations to resolve business
problems. More info here: https://tonyradford.com/
Here is a reference from the Church of England project lead:
"We were introduced to Tony Radford by a college we work with where
he had successfully completed several projects. In our current,
ongoing, development we were particularly impressed with the way he
managed to understand three diverse institutions, as
well as the extreme complexity of Government requirements in terms of
student statistics. This was presented in extensive documentation with
clear and concise summaries that made gaining approval for the project
from governance groups straightforward. He has
designed, and is currently implementing, a shared database system which
is on track for delivery on time and on spec. We are happy working with
him and would be very willing to do so again on another project.
Dr Ken Farrimond (Church of England, Ministry Division of the Archbishops’ Council)"Tuesday 30 October 2018
ProActive update october 2018 - Mailshots
Get Organised, Get Business
The video includes a description of the latest changes to ProActive.
The Mailshots feature includes a panel where you can check a list of who will be included in the mailshot. The panel also includes a list of those who will not be included in the email.
There are two reasons a Contact might not be included in an email: - The Contact does not have an email address - The Contact has the 'Do not Email' ticked on the Contact details. This is shown in the image below: After you check all the Contacts you click the big orange button and proceed to the mailshot.
Another update is the ability to add notes to a ritual. This works well when you are billing clients by the hours. You can use the timer button, which will keep track of time for you, and add notes describing what you worked on.
There is a report called Work Records. From here you can see, edit or create work records. You can also get a total of time per ritual.
The other announcement concerned the improvements we are making to the look and feel of Proactive.
We are updating the design layer, replacing Bootstrap v3 ith Bootstrap V4. This will enable us to greatly enhance the mobile version of Proactive.
Tony Radford
Monday 18 April 2016
How to develop Great Software Products
In this podcast Sam Hanni, CEO of Swiss Made Marketing, gives us his three tip on how to create software.
Listen to Sam's 3 Tips podcast here: Download the PDF transcription of Sam Hanni's podcast here.Article originally posted here - West Town Web Services.
Transcription
Hi Tony, thanks very much for the opportunity to talk about Swiss Made Marketing. My name is Sam Hanni. I am the CEO of this company. And, we have been creating online marketing tools for almost 5 years now.
And, three tips I would like to pass on to you, and if you are into the business of creating software yourself is:
Three Tips:
- And probably the most the important tip for my company is called MVP and stands for Minimum Viable Products, and I will explain to you what that means.
- My second tip has something to do with the speed of your implementation.
- And the third tip, tools to use to organize yourself.
So, the first most important tip I have for you is create the smallest unit of your idea as quickly as possible. And, create it in a way where you can get first customers on-board. What I mean by that is if you have an idea for a tool, try and think of what the minimum number of features you need to develop before you can show it to someone and actually sell it.
Because you are never going to get the feedback you are looking for unless you actually start selling the tool. Unless you actually have one or two customers who have actually paid for the product. Even if it is only a very small fee you are charging. But, that is really the most efficient way you are going to get feedback. Which is going to help you then further develop the tool. Because the tool you have in mind might not be the tool your customers want.
And, you may start off somewhere and end up somewhere totally different. But, if you go along with the path of always developing things where customers are actually willing to spend money. You are going to be much, much more successful in a lot less time. So, that is the way we have been moving forward with Swiss Made Marketing. And, I think that is the most important piece of success. The most important ingredient to our success.
So, onto tip number two. Is then the speed of implementation. If you want to build something within reasonable amount of time which you can sell. You need to be quick at implementing.
And, one thing I have noticed. I mean I am a developer myself at heart. But, I came to the point where I realized marketing is at least as important as creating the most awesome tool. If not even more important.
Because you can have the most flashy, the most amazing, the most modern tool, and yet have not customers at all.
So, having also worked with a lot of developers myself. One thing I have noticed is that developers kind of tend to always go after you know the newest platform, and oh you know there is this newest thing we want to try out with our new product. And, the trouble is that you are just slowing yourself down.
So, my second tip is decide for a platform. Decide for a method of how you are going to build your tools, and stick to it. Stick to it for at least a year. And, you know it's just going to again save you so much time. Because you are never, ever going to have the perfect platform, or the perfect system.
Yet with every platform, with every programming language, with any choice you make. You are always going to have pros and cons. But, if you keep on switching, jumping from one platform to another there is so much overhead. There is so much time you are just losing from making those switches.
And, the most important thing at the end of the day is that you have a product that you can sell.
And, the last tip, great tools to organize yourself. That is, my tip is to use a system called Kanban with was originally invented by Toyota. And, the idea is that you have a big board with different columns. And, those columns they can then contain cards which are the tasks.
And so, for example you may have a column called Backlog all the things you want to do. And, then you have a column In Progress. The stuff you are working on right now. And, a column which is done.
And, so you kind of overflow where all the tasks are moving from one column to the next. And, what is really cool about Kanban is it is forcing you to finish stuff before you go on to the next thing. Because for example in the In Progress column you would then have a rule where you say you can only have five or maybe three tasks in that In Progress column at the same time.
So, to finish or to continue with a new task you have to at least finish one of the three open tasks. If you use this system as a team, and if the entire team uses the same board, it really helps build your team and build a great company. Because you get to start to think for each other. And, you start to think about tasks that other people, other team members have got open. And, think about okay, how can I help my team-mate get that task finished so I can put a new task into the In Progress column?
So, yeah. Those are the three tips from myself and I hope they help you to step forward in your business.
Thanks so much.
About Sam Hanni and Swiss Made Marketing
Sam is the CEO of Swiss Made Marketing, a company focused on building software tools that help small business, web agencies and internet marketers improve their online success. Swiss Made Marketing have been in business for five years and are based in Switzerland.
A passion for providing business solutions
We provide great value software and web development services. If you have a requirement get in touch for a no-obligation discussion:
Email: info@westtownwebservices.com
Skype: tony.radford
Call: +44(0)117 230 0760
How to add symbols to text areas - all-codes
Add symbols to text pages such as LinkedIn description pages
How to add symbols to a LinkedIn text-based page, e.g. https://uk.linkedin.com/in/tonyradford
Two methods I used are:
1.
Use Alt codes (alt symbols) - see http://www.alt-codes.net
Use Alt codes (alt symbols) - see http://www.alt-codes.net
2.
Copy and paste symbols from here: http://fsymbols.com
Copy and paste symbols from here: http://fsymbols.com
This also applies to text only pages on other websites
Also shared here: http://westtownwebservices.com/articles/how-to-add-symbols-to-text-pages
And my LinkedIn profile here: https://uk.linkedin.com/in/tonyradford
Wednesday 11 February 2015
How to choose a web hosting solution - three tips
This is Tony Radford from West Town Web Services.
Web hosting expert Tim Dobson of Bytemark gives us his three tips to selecting the best hosting solution for your business.
Web hosting expert Tim Dobson of Bytemark gives us his three tips to selecting the best hosting solution for your business.
Tony: I am talking to Tim Dobson of Bytemark Hosting. Good Morning Tim.
Tim Dobson: Good morning.
Tony: Thanks for joining us. To get us started why don’t you just tell us a little bit about yourself and your background.
Tim Dobson: Sure. So I am Tim Dobson. I am the Community Wrangler at Bytemark and we are a technical no-nonsense hosting provider from the UK for people who know that they want a reliable solution.
Tony: Right. Great. Thanks very much. And what is Community Wrangler mean?
Tim Dobson: Well so basically, I wear many hats literally and metaphorically, and if there is something that needs doing or there is someone that needs talking to I go out there and talk to them and get involved and help wherever I can.
Tony: Right, great. So you are very much involved in with your clients and the needs an understanding of what they need?
Tim Dobson: Absolutely. So I just speak to lots of perspective clients. I speak to lots of community projects that we might support. And I speak to existing customers just to check that things are going okay and seeing how things are going.
Tony: Fabulous. And so how long has Bytemark been in business?
Tim Dobson: So we’ve been trading for 11 years. There are two directors Matthew and Pete started the business running originally back on the earliest kind of precursor the virtualization technology. And since then we’ve built the business up to a 23 people and 2.5 million turn over and have our own Data Center here in York in the UK.
Tony: Great. And, roughly are your clients sort of spread throughout the UK or?
Tim Dobson: Yes so we have a rough spread of clients around the UK and then all around the world from small island nations to the US and Eastern Europe. We have customers all over the world.
Tony: Ah fantastic. Small island nations that is interesting. I mean is there a sort of typical profile for an ideal customer for Bytemark?
Tim Dobson: I think the ideal customer is someone who’s got a UK audience who they need to service with a great deal of reliability. So they need to know that the service that they are delivering to the UK customers performs well and performs as well as the customers expect it to. And really, from there we just kind of work with the customer and build a solution that works well for them.
Tony: Right. Great. Okay, thank you for that introduction. So I wondered if you could give us three tips from the hosting world for businesses?
Tim Dobson: Absolutely. So I was just thinking it would be quite interesting to explain how a low end hosting solution works and you know what that pros and cons of working out what the best value for money solution you can get is. It’s perfectly possible to pay 10 £ a year for hosting; which can be a nice cost saving for small businesses. But, it’s important to understand what you get for that. Ultimately when things go wrong do you know who to call and what’s the impact on your business of five minutes an hour, a day’s down time? Everybody’s got different tolerances and it’s important to understand what you’re buying and what you are expecting from it; especially in terms of risk. On the low end hosting providers will provide you with a piece of technical equipment that you can configure or a contractor can configure for you. And, the hosting provider will just make sure that your server has power running to it, it’s connected to a network and it’s you or your contractors responsibility to configure the software in a way that’s reliable or the way that works for your business. You will need to set up the backups, the monitoring, make sure the updates are running and applied successfully. And if something goes wrong at 3am on a Saturday morning you or your contractor will be the person fixing it.
Tony: Right okay.
Tim Dobson: So if your contractor’s not free or something, that is something you will need to think about and work out how to deal with. And, many small business owners actually chose this approach because it gives them a great degree of flexibility to configure their server precisely how they’d like it. And, because they are doing it themselves they are reducing the costs by not paying someone else to do it. On the other hand if you are in kind of a plan that you don’t understand the technical land where you are not even sure what to google it can be quite an intimidating situation.
Tony: Absolutely.
Tim Dobson: Especially if you’ve got clients clambering on your door and asking you to do things yesterday when you are not really sure why exactly it’s not working.
Tony: Yeah 100% agree with you.
Tim Dobson: So at the high end it’s like you’ve kind of outsourced a full time job and outsourced all the risk that goes with it. So instead of just having a server you will have a server. Or rather, a team of system administrators working around the clock to make sure your business keeps functioning. So you’ll have people kind of with lots of experience thinking about making the backups run or making sure the site is monitored with automated tools that ensure that we know if it stops working or making sure that the operating systems update are applied successfully so the server is less likely to be hacked or have any kind of security issues. And then there is always someone there 24/7 to make sure, to listen to any concerns you might have. So I guess it’s where you kind of outsource your hosting is like you are out sourcing your risk. I guess it’s a bit like leasing a car.
So when you lease a car from a car leasing firm it’s like you are not any responsible for making the engine work or if the car breaks down you can just say to the leasing company “give me a new one”. Whereas when you buy a second hand car it’s up to you to kind of do the maintenance on it or take it to the garage. And at the end of the day if the car breaks down, well if you are going on an important trip you need to be confident that the car is not going to break down or maybe you don’t; it depends on your business. It’s a choice that you make and can only really kind of be something that you weigh up and it might well be--
Tony: Yeah.
Tim Dobson: --Sorry go ahead.
Tony: --No I was going to say, --I mean if you are running a business then to my mind you should really be focusing on running a business and not wasting your time on trying to become a systems administrator.
Tim Dobson: It certainly depends how valuable your time is, how much business you’ve got coming in, and a host of other things. It might be that your business is quite similar to systems administration into its kind of mode of essences or that you really enjoy systems administration as a kind of hobby that you do on the side because you are interested in how computers work and it seems like a fun side effect of your otherwise boring business. [Laugh] Believe me there are people out there who find it this way. But, for as many people it’s a completely scary prospect and understandably so. Especially when it has real world consequences where customers are on your back and upset because they can’t see their invoices or can’t see their websites.
Tony: Right. So I’ve got, --imagine that I am a client and I’ve been running my website with an e-commerce application on some host data hosting. And, I am starting to have performance issues. I come to you guys, and what do you do? Do you just sort of say “okay”, -- I mean do you move the site over or how would you help me if I was a client in that situation?
Tim Dobson: So first of all we would just talk to you to understand your business because the most important thing isn’t the technical kind of details, the important thing is to understand what your tolerance to down time is. How much technical expertise you have in house because we don’t want to trend on anyone’s feet or do anything that will upset anyone. But, we will probably move your site across to its own server; make sure that it’s got lots of monitoring about performance so that we know if the site is moving slowly. Make sure that we’ve got, --make sure that you are aware of how to contact us 24/7 so that you know what to do if you feel that you need to speak to us for any reason. And, make sure that we’ve got backups if something goes wrong we can restore it precisely how it was.
Tony: Yeah. Okay, thank you.
Tim Dobson: No problem at all. So, I mean I guess the most important thing when you have any kind of thoughts about hosting, --and this goes for all the business is to find someone who you can trust to talk about it in a way that you feel that you are getting un-basis and reasonable information about the options that are open to you and helping you understand not just what might be good things for you to do but to help you understand the whole industry in a simple and easy to understand, hopefully quick way. And there are loads of people that you can talk to. I mean your web designers come across as the people who are most asked about hosting and reasonably so because they might have dealt with other clients who have had similar kinds of issues. Obviously consultants and maybe hosting company sales people. It’s possible even if you don’t know one of these people you’ve got a friend whose part time job is doing one of these things and asking somebody who you already have a relationship with about what they think is a good idea is always a good approach.
So if like I wanted to buy a used car I’d probably talk to my brother. He’s bought and sold a number of them. He knows the kind of ways that people talk and can suggest the most obvious things that I should be aware of when I am looking at what I might want to be thinking about there. And a good hosting company representative will help you in the same manner. They will be helping you understand the whole market place allowing you to kind of evaluate their company across the entire range. And, a good kind of point of whether you’ve got the right one is someone who will recommend you a competitor’s product if they don’t have something suitable available because their job is to make it as easy to understand and clear for you as possible and guide you to the best possible solution that is right for you.
And also there is also a kind of a degree of correlation between cost and price. It’s important to kind of think that you actually just want to find the product that best fits your needs. So even if you have an incredibly large budget sometimes finding the thing that actually works best for you rather than paying for services that you don’t need; there are pushy sales people obviously who will try and persuade you that theirs is the most advanced and you might want to kind of think about how much you trust them to tell you if something goes wrong and be upfront with you if they need to apologize for something. So it’s just about talking to people and making sure you have feel that you can have a good relationship with the person that you are speaking to.
Tony: Yeah. So Tim, so, so far we have point number 1 which basically is consider your business requirements. Point number 2 is gather information, talk to trust worthy people. And what would you say number 3 is? What is the third piece of advice you could give us?
Tim Dobson: The third piece of advice would be to try and ask the hosting company for as much detail about the infrastructure that they have and the thought they put into designing it. So it might kind of sound obvious to some people but building reliable infrastructure is quite important to a hosting company. But, the degree to which they think about it and embody it into their business can go to varying degrees. So, for instance at Bytemark in our Data Centers we have multiple network connections to many of our servers. So that if one of these network connections fails there is always a second one. But this kind of process actually just goes throughout the whole infrastructure from top to bottom. So there is multiple power supplies running all the way around the building or Data Center where the servers are hosted.
Tony: Right, right. So if I, --assuming I am not technical but I am doing what you say am I am going to ask the hosting company about their infrastructure what specifically, -- could you tell us what specifically we should ask? So one of them was redundancy or power supplies.
Tim Dobson: So I guess you could ask them a number of things. You could ask them if you could see their network map or network diagram. So that’s the kind of diagram of their core network that will show you who their upstream providers are and it’s completely understandable for hosting companies to have upstream providers. They are not resellers these are kind of connections to the internet and you want every hosting providers to have at least two but two would be kind of a just okay hosting company. The more upstream connectivity a provider has from different providers the more reliable, the more peace of mind that you can have that heir infrastructure has been built by people who really care about reliability. So I think that Bytemark has three or four points where we connect to external providers. And, we’ve got a network diagram on our website.
Another thing you can ask would be normal things like how many power supplies does my server have? Or, how many network connections does my server have? And, whilst there is kind of cost tradeoffs here it’s worth all, --what’s the power, --how redundant does the power that my server is connected to? Or, do you have a generator for if your main power connection dies? Now every hosting provider should say “yes” to if they have a generator. The interesting thing would be if they say that “yes we’ve got more than one generator” They might say this in a way “and plus one” which means just the number we need plus one more for extra spares. But the more you can get out of the hosting provider about how they’ve thought about their infrastructure in terms of reliability the more you can be confident that actually they’ve put a lot of thought into this and their system is going to be quite reliable.
Another thing you might want to check out is if they’ve got a status page or some kind of network issues, outage logs. Go and have a look at it. It’s worth bearing in mind that it’s not necessarily bad if they’ve recently had issues being reported on their network because lots of providers, --if you look at for example Amazon Web Service status pages it will be, --there will be things there that have happened recently. What’s important is that they are needing very clear and open with the customers, so you, and explaining “this is what’s happened and we are going to take full responsibility for this problem that has happened at our end.” So this kind of transparency can be really illuminating if you just go on it slightly and try and find out whether the providers actually who they say they are.
Tony: Yeah. Okay, that is great. Thank you, thank you very much Tim.
Tim Dobson: My pleasure, my pleasure.
Tony: So basically point one consider business requirements. Number two make sure you gather information and talk to trust worthy people. And then, number three ask the hosting company about their infrastructure. In other words, questions like can is see your network map, how many power supplies, how redundant is the power to my server, do they have a generator, you know do they have a status page, and things like that. So that is really, really useful/
Tim Dobson: Absolutely Tony.
Tony: Okay. And if people want to contact you or contact Bytemark what’s the best way to do that?
Tim Dobson: Sure. So the best way if you want to speak to me directly is to email hello@bytesmark.co.uk that is B-Y-T-E-M-A-R-K or just go to bytemark.co.uk; though I imagine there will be notes in the links in the show notes.
Tony: Yeah absolutely. [Laugh] Okay Tim, thank you very much for your time much appreciated.
Tim Dobson: My pleasure Tony. Thanks.
Tony: Okay.
Tuesday 9 July 2013
Latest Client Testimonial - IRS Limited
IRS Limited provides Radiation Protection Services in the UK. IRS needed a new website, to attract new clients. They also needed functionality to provide easy-to-use access to their extensive catalogue of research reports and conference papers.
Here is their testimonial:
West Town Web Services provided IRS with a much needed upgrade to our company website.
For us, collaboration was critical. As a busy SME, it was imperative that we received extensive support and guidance in each aspect of the re-design process. Tony delivered everything we required and more.
Working to an extremely tight deadline, his availability was nothing short of excellent and through engaging in open and frequent dialogue we were able to generate tangible results. We are now proud to operate a website that clearly and professionally communicates both our company and the services we provide to the marketplace. For a personal, interactive development experience, West Town Web Services are highly recommended.
James Moores, Business Development Officer, IRS Ltd
Latest Client Testimonial - IRS Limited
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